First Impression:
Week 1-
I have been using Surf Lizard for 1 week now Using their Android app and Perfect Player (M3U). They are a new IPTV provider and wanted to see if they could replace my current provider due to their large channel library. Over all they have A LOT of Channels, I mean A LOT! One downside to having so many is the organization they are grouped by country so that make the USA section 700+ Channel to scroll though. The android app does allow favoriting channels for quick access and recording (2 Connections required). The channels played great with a few minor issue that were resolved with in a few hours.
Week 2 -
This week has been bumpy to say the least. We are currently at 4 days of downtime with 0 channel access. They say they are upgrading and this could be growing pains. but we will see.
Week 3 - Update Coming Soon!
Week 4 - Update Coming Soon!
EPG -Guide
The EPG is not bad most US channels seem to match up with what is on. UK was Hit or Miss, I have come to expect some issue with EPG due to sources changing or time zone difference not being set correctly. this was not a big issue for me.
Stream Quality
The video quality was above average for most channel. I was able to find a few channels listed as 1080p but where not even 720p. ALL of the Sports channels I watched were 1080p and looked great on the big screen. Some channels are labeled HD or FHD and some have 1080p, that makes me think the other are SD and that is not the case. This could be due to a number of things just note that if it does not have a tag it could still be HD.
VOD
Video on demand is not something I normally use and is not a factor when I look for a IPTV provider but I wanted to test it out and see was it adding value to the service. Could I cancel Netflix for it?.. Well there is definitely remove for improvement. There seems to be no movie posters (see image below). Finding a move is little more difficult then I would like. Quality is perfect and bonus points for multi-language subs on most movies I tested. Play and fast forward/rewind work with no issues. There is a TV show section on the app however it seems to have nothing in it.
Support
There was limited need for support during this week but I did notice a channel offline and wanted to contact support to see what the response time is.
Support Methods:
They don't offer a real-time chat such as Live Chat, Discord or Telegram. Phone is the most real-time option but I do not know anyone that uses voice calling anymore so I opted for email. I emailed support during the posted hours of operations (6:00am-10:00pm USA EST). My email was sent at 6:4* PM EST to report an issue and then at 9:4* PM EST I received a reply resolving the issue. 3 hour lead time to address an issue seems rather long, had it been a major issue I would like to see a faster response or a Live chat added in the future.
Android App (rebranded IPTV Smarter pro)
Mag Interface:
Not Tested
Browser Support:
Not Supported
Pricing:
1 Month - $12
3 Months - $30
6 Months - $50
12 Months - $100
IPTV Score
Price 3/5
Quality 4/5
Channel Listing 5/5
Player Support 3/5
Support 3/5
Overall 18/25
Conclusion
One week under my belt I see Surf Lizard IPTV as a good service for advanced users. Ones that don't need support and know how to setup their players and EPG. They have all the channel you want with a lot you may not. The VOD is solid for playback and quality but needs some improvement on the poster art. The price point of $100 for a Year ($8.33/m) is a great value for what you get and for $5 extra get an additional connection seems like a great deal. Request a free trial Mon-Thru by contacting SurfLizardIPTV or by going to https://surflizardiptv.com/free-trial/
Disclaimer: TRY BEFORE YOU BUY. This was not a paid endorsement however I was provided a free extended trial account. I am not affiliated with Surf Lizard IPTV.
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I was excited to out Area 51 IPTV service so I created an account, signed up for a month, and paid immediately using Bitcoin with my mobile wallet. It seemed their system didn't catch the payment a few hours later so I tried to login, however I wasn't able to. It said my account didn't exist anymore and I couldn't recover my password
I then tried their Discord asking for advice. Their admin team was somewhat slow and unresponsive to a few of my questions on my account being deleted and what I should do. Eventually after a few hours of silence, I just created another account with my same email and it worked so I could submit a ticket via their client portal.
I explained that I had paid and that the transaction had been confirmed. I also attached screenshots of the invoice showing it matched the payment amount and the Bitcoin payment address.
The first message was curt and just said my invoice is unpaid. I explained again I had paid and asked what the next step was to initiate service or how to get a refund. They then said they only accept payment via Coinbase and not Blockchain, whatever that means. They also pointed out there was another smaller address on the invoice, that I should have known to have pay that instead, and condescendingly said I need to learn to follow directions.
I then explained I used a mobile wallet and that I sent payment which has been confirmed to the address clearly supplied to me at the top of their checkout page as shown by my screenshot.
I also pointed out that their online cart checkout is much more explicit with a QR code and address (which is the one I paid) at the top compared to the small text address later in the page. I asked them why even have the bitcoin instructions at the top if they were wrong, where my Bitcoin actually went then, and I suggested they fix it or remove accepting Bitcoin all together. I'm not expecting any further contact and that I probably lost a minor amount of money. I just thought I'd share my experience and probably recommend others pay via other means if they decide to use this service over the other many competitors they have.