So I have been using Helix for the past 7 months and this is my attempt to a review.

Past IPTV User Experience: I have tried well over 15 different providers, most of them did last me more than a month and some were not event worth the free trial. My main provider used to be Vaders, and I started with Helix as a backup.

My settings: I mainly use this sub on an android chinese box with 2/16GB, on Perfect Player, and 100MB connection. Just as an additional comment almost every single provider I have tried just needs a 20 MB line as long as there is just one user at a time. Almost no 1080p feed goes beyond 10 MB

Channels: well they have 89 different group for Live TV, and 35 with 24/7's, VOD and Movies (that amounts to well over 10,000 individual channels). To be sincere this is quite a mess to be managed or to find channels if you don't edit your list, I have been using Extreme Editor and that has improved my experience greatly (that will requiere a total different post). If you are planning on loading an M3u this big on Smart IPTV it might not work properly or take a lot of time to load depending on your TV, I have test and tried a lot. My recommendation if you don’t want to spend on Extreme Editor or edit your list manually, load it to Perfect Player, ProgTV or use their native app (IPTV Smarters). For LiveTV I have tried every single group they offer, just encountering more than an acceptable quantity of non working or extremely buffering channels on the Caribbean, Israel and to a lesser extent on the Arab and Africa feeds.

VOD, Movies and 24/7 and CatchUP: I have Plex and Netflix so I don’t use this options very much, in fact I have all but their 2018 movies groups disable on Extreme Editor. But I have tried them a couple of times, and everytime everything has been ok. With CatchUp, they keep adding channels with this option, have just tried exactly 3 times for the sake of it also played well.

Quality: with that many feeds, the have everything, some 1080p, some 720p and some SD channels, all of them have great video quality and great sound quality most of the time. With time and different experiences I have learned that most of the times when a channel does not load, it is because I have the wrong decoder set, I realized that when I started doing trials with VLC and ProgDVB 7 on a laptop.

Buffering: Of course with IPTV this happens and is a major factor when deciding for a provider. With Helix most of the times I have buffering it is on my end (it may sound like free advertisement, but it is true). How come? Once it was my ISP provider that had me hooked up into a saturated node, another time it was a WiFi chip with the wrong configuration (android box), and most of the time it is not buffering but wrong decoder. When there is a problem with their server they announce it on their twitter feed. Even on game day I have not had any mayor buffering problems.

Service: I have contacted them quiet a few times, even once for a double charge (I paid a day before due date, and forgot that I had autopayment set), and every time they have properly answered me within 24 hours. Some answers might be kind of generic, but well that’s even the case with cable service that cost 15 times more.

Price: Cheap for what they offer and for the quality once you set everything up the right way.

I would really recommend to anyone with problems with any IPTV service, try your M3U on a laptop with VLC or ProgDVB, before complaining. Test your ISP line, if you do an ADSL speed test don’t test to your own provider choose a different location. Know the capabilities of your WiFi chip or connect through Ethernet.

8/10 (mostly due to their group organization of the feed, and that it seems to me that they rarely clean not working channels). I would recommend it to anyone, but always try before you buy and see if it fits your needs.

Hope this helps someone decide. I am currently trying TNT as a backup, so far great let’s see how it goes after a couple of months.