When it works it’s great works about 60 percent of the time. My support ticket from today, Hello I have been experiencing severe buffering, channel closings and stream errors for the last 4 days. Generally the service works well about 70 percent of the time. I would pay twice what I currently pay if it worked 85 percent of the time. I have this problems across multiple devices, hardwired and wifi, through a router and direct connection to modem. I’ve attempted using your Kodi app, using simple player, perfect player and your web based browser. I’ve had my isp out twice, the connection is fine. Have you oversold your service or are you cutting down on expenses with your available servers? I assure you people such as myself will simply move to a more reliable service as that is the nature of IPTV. Thanks very much,
Their response was to try vlc, which I have, or reboot modem. When I have contacted support they are very polite and respond very quickly. The problem with this is the responses are generic pre composed responses to basic questions and don’t specifically address your particular issue. Hope this is helpful.
Wasn't there some fiber line cut on the east coast that caused issues for all internet connections recently?