One of the worst .... helix?

by Famac410

I have used helix for over 3 months. They provided good service except on the weekends with some buffering. I also liked the catchup on USA channels and the VoDs. After the whole iptv attach they said that they moved channels and were switching to other software. So I waited although they never went completely down I lost a lot of channels. Their response was that those were not working anymore simple things like some babytv or something just gone. So they removed them from the list. But still I believed they could pull it through. So I decide to go for one year sub. They disabled paypall and only accepted master visa and bitcoin. After I made the payment no good support channels still buffering and they seem to be very unprofessional about providing good service. VoD suddenly disappeared without a warning or update. When I asked the answer was they used some new tool to use VOD and all the VoD got corrupted so they purged it and now its gone. They probably wont bring it back. So all the money for nothing. I would advise not to subscribe to helix ip for watching tv. Because it seems like they are all in for the money and have no intentions to keep or give support on their product and clients!

davo_nz

But still I believed they could pull it through. So I decide to go for one year sub.

rofl

kaz78601

Wtf, when a service was down you paid for a year?

I am Nigerian prince please send me 20000dollars so i can send you 50000000dollars

coldbeers

Agreed, they’ve completely gone down the pan

Beatle_Matt

Oh fuck man.

Who signs up for a one sub with anyone . Regardless if it's good only go 3 mo at the most!!

That being said, I LOVED Helix when it was good and honestly thought i'd stick with them...their EPG started going to shit, their channels started buffering, then would disappear altogether, then not too long ago they kept saying "servers migrating" or some bullshit...that seemed to only ever happen on Sunday's during NFL football or Saturdays during the EPL....

I let my account lapse, and will not renew.

They used to be the best and I recommended them all over the place.

Not anymore!

/u/bigharv98 set me up with Beast, and haven't had any issues at all, and the dude is amazing to deal with.

Mesaros

Agree as well. The transition away from PayPal was a bad, but the service has been deteriorating. I’ve moved on.

Trrowaaa

the 1 guy name " jaffa" is extremley rude just a fyi, when i mentioned buffering he was like whats buffering ? we dont offer anything thats to do with the buffering ? what are you on about.

thought to my self wtf is this guy on fix the stream and stop thinking everyone is a cop lol

mdesouza

Anyone suggest a good replacement I have noticed stream buffering lasts few weeks and I have been a fan of helix , I just want to watch the English championship games that all I want iptv for

tjmack67

Typing this at 2313hrs GMT on 2019-11-17 and looks like Helix are offline.

Renewal date is on 2019-11-18...

Looking for another to back-up with TorrentDay.

ericles1028

Yea def never do a year sub. Lol! The service I’m using (theherotv.com) has a max 3 month sub and auto renew, so it’s a no brainer. But don’t do a year man!

burnz1177

Honestly, I went through the same thing when I extended my membership a couple of weeks ago and was also told the same thing about VOD yesterday after opening a ticket with support. Just for your info, learned about iconic streams yesterday and have just paid for a 1 month subscription, will give an update later on today after I have tried it as its supposed to offer quite some channels and good VOD.

nxgenguy

I can confirm vod is gone. However the quality on USA channels has gone up. Especially the USA movie channels. Huge improvement. Before 20% down now all are working. I am not sure about UK stuff. USA so far good.

imwaistingmylifeaway

Same thing here. Have been with Helix for the past year, but with latest issues, too many channels missing or buffering, then Paypal gone, and now the VOD gone...therefore I’m gone from Helix. Need recommendations for another good provider. Who do you recommend?

appandweb

Helix was one of the best , after xtreamcodes they became one of the worst , i switched to iptv007 and so far it is working good for me .

Jarrod_Mullins

This is unfortunate news, I hope you can recover some money. It turns out that the best way to subscribe to IPTV service is to pay by the month.

iamdw88

Helix is the worst IPTV service I've had the displeasure of using. It's barely functional at times and then when you ask for support they just blow it off like it's no big deal.

Never again.

c0ldvengeance

I was getting annoyed with Helix and then i moved from PureVPN to Nord and my experience greatly improved.

IPTVRules

Check out ExcursionLive.tk All packages start at 2 devices only $10 per month