SRS IPTV - charged for service but none provided.

by nextman6515

So I heard some good things about SRS and my neighbour swears its the best service hes ever used. Having witnessed it at his house i thought id give it a try. I signed up a few days ago and made payment for a 6 month sub. My invoice shows as paid but since the payment went out i havent had any communication from them at all. I can log in to see that my service status is "pending" but i cant access the portal or download an M3U. I opened a support ticket to see if there was an issue but no repsonses to that either. Looks like £35 quid down the drain. I know this isnt a review but wanted to share my experience.

Update: SRS got back to me after a few days. Not sure what the delay was but I've got it up and running now. Seems to work well, not had any buffering at the moment. Only thing I dont like is most of the UK channels are lumped into one category. Music, kids, lifestyle, documentaries etc are all in one category. They have seperated the sports and movies at least. Just in time for the Champions League final too.

fjuman

might sound obvious...but did you check your junk/spam folder?

also did u input your own username and password when signing up? (not talking about the website user/pass). u can get playlist or app from neighbour and just switch in your info to see if it works.

fcisco13

You should have paid for one month only, to try things out.

gander89

Did you not get a trial first ?

gaspipe1

your neighbor's service is still ok?

bestiptvreview

You can call them if they did not allow make charge back

AlexterWeb

If your talking about Serious iptv, i had a lot buffering with them.

GrimPol

Just tried their system iptv and not good expirience.

1 3months £25 or 25 Euro lost as they do not reimburse.

2 You need to know everything on iptv or SRS iptv as there is no hand holding. They have one staff (seems to be one only) Aram who answers (he seems to work 24/24 hrs) some hours later , but if you know a bit, or god forbid, very little YOU ARE LOST.

EG Q 1 I know I've paid but how do I get into searching what to stream, Who wrote stuff it is poor, I cannot find how to navigate around it. HELP !!!!!!!!!!

Ans1 Use VLC or another m3u player and paste the url to stream

Q2 VLC I have, I assume I find a URL stream for say football, but where?, Give me a clue?
Also where do I input/paste stream, into what box ?
Attached is a jpg capture1 of what I can see I've clicked on everything and nothing works.
Before I login I see capture2. Thats my lot HELPPPPPPPPPPPPPPPPPP

Ans2 You need to use the link provided in a suitable player, see https://www.techwalla.com/articles/how-to-run-iptv-in-vlc for how to use vlc

I'm not sure that the software is behaving because what ever I click on does not open . Bizarre

Avoid SRS IPTV , I only went on it because a mild acquaintance said he had tried it for a month. I've rung him and he tells me he's gone on another site as SRS are rubbish. Yeah thanks. Just a warning.