Beast refusing to issue refund

by OisinT

For whatever reason - I'm not sure how it happened at all... Beast took 8 different payments from me over the course of a few days. I pointed this out to them and, at first, they were very helpful - I explained that I'd just like to be refunded for 7 of the transaction and to keep one active. They issued me a new log-in and activated my account right away and said they would issue a refund for the other transactions. A week or so later I checked back in with them, all apologies and the refund will be issued "today". Now another week or so later they've completely changed their tune and are contradicting themselves in every message. Avoid these losers at all costs.

leafsby2

Contact your card company, they will easily give you your money back.

LukeTheFisher

Why would you give them your card details? PayPal or bitcoin - don't trust an illegal entity with your card info. I suggest you get a new one.

uncbuk

I had a run-in with these dodgy bastards a while back---AVOID them, they are tricki dickies scamming their way into oblivion.

manosteel9423

Beast direct or a reseller?

chainey44

Helix is all good; Beast kept taking payments from me after I cancelled the sub - they are indeed dodgy bastards

savv213

Had the same issue with them. Bought them, the service was buffering immediately after 5mins of purchasing. So i kindly asked for a refund and to delete my account. Days go by no response. Got paypal involved, dude tried to make up a lie and offered $10. I got the full $15. smh

MeekMillMorty

Sounds like you gave your money to a shady reseller or maybe not even a seller at all. Gotta do your homework man.

ES1123

You should identify the reseller. Beast is the service with numerous resellers. Is this a Beast issue or one individual? Big difference.

Kodiman16

Avoid the beast tv like the plague Poor service had it a month nothing but trouble and buffers every couple of mins! Opened ticket after ticket never answered! Went with dark media and absolutely love it no problems all questions get answered straight away and there apk is amazing

benson733

I just use helix and have not had any issues at all with customer service or payment.

0theless

Had the same issue. I cancelled my sub and they charged me anyways. They said they’ll refund but never did. Opened a paypal case. Still going...

endchat

just charge back...this is very stupid on their part.

meggamugabe

Beast tried to fraud me too. Stay away.

CryptoMeThis

Just WOW! WHY WOULD YOU GIVE YOUR CREDIT CARD INFO TO THEM? Do you know what line of business there are in? I get nervous when the waiter takes my card back to process the transaction.

johny696969

Just stick to bitcoin. I will only do bitcoin

VIR6IL

i don't understand why people still ask for refunds, you know exactly what you're getting into. Bottom line its illegal cable.

Blue-Thunder

It's not Beast, it's your reseller that is doing this.

Fuck can't you god damn morons tell the fucking difference? If Best Buy charges you 8 times for buying a WD Hard drive, it's not Western Digital that is at fault, it's the reseller who is at fault, Best Buy.

It's idiots like you who don't know the difference that give services a bad name, when it's just a piece of shit reseller.