Paid for 12 months with King-box IPTV, only received 6 months

by concerned_seagull

I wanted to share my experience with King-box IPTV. I emailled them 6 months ago requesting a test line for my kodibuntu box. I was happy with the test line, and as such paid for 6 months subscription. Unfortunately, due to a mix-up on my own side, I sent the paypal payment as a payment as not as a gift. As such, they refunded me the amount. Due to a second mix-up on my/paypals side, I send the payment then as an e-cheque. This would not clear for a week. As such, I send a third payment as a normal gift payment and received the channels. After describing the situation to a understandably confused King-box, they agreed to credit my account for the two payments (12 months) when the e-cheque went through.

Overall, the service was great, no noticible freezing. The EPG they sent was flakey, I ended up having to use a 3rd party. However, I was delighted with the service.

However, after the 6 months, my connection to King-box was closed. As I had given them screenshots of the proof of payments and they had assured me of the 12 months subscription, I was suprised to have it cut out. I emailled them a number of times when it happend but they have not responded to me once. It appears that they have taken the payment for the 6 months but will not give me the channels in return or respond to my emails.

As such, I am very disappointed with their service and would ask anyone considering them to be wary of giving them payment.

paulie07

Never pay for 12 months at a time. 1 to 3 months should be the maximum

concerned_seagull

Can I ask as to why my post was removed by the moderators? I can provide proof of my payments if needed.

Pixelhouse18

I paid a year king-box, so did my parents on a different account/day/ip and we both got what we paid for.
Hopefully it get's fixed for you.

saulin74

There are always risks when paying in advanced like that. IPTVSubs did exactly the same though. They cannot be contacted at all, they will never answer to support tickets and yes they cut the subscriptions with months still left

livinginthedoghouse

I paid for a 6 month subscription in July, unfortunately I subscribed through a reseller. After 2 months my subscription went down, support is non existent.

kapoi808

How’s the quality of Channel picture?

Iaann

What is the link?

rabnub101

Seagull from the forum?