Tried Helix over the Weekend. Overal seems pretty good.
Starting with the negatives. VOD - Way too many. Needs a better organization scheme. I tried loading their trial service on Smart IPTV and it crashed it and could not get it up. After talking to their support, it Turns out SmartIPTV limitation that cannot handle all the VOD. Support removed the VOD and it worked well. I wish Helix focused on quality rather than quantity. Grade: C That being said I got Terriam and Kodi w/Real Debrid so not having the VOD was not a big deal.
PACKAGES: I really like how they broke out their packages, some providers like to break out sports and entertainment under different packages but honestly, that never really fit with me. Sometimes I want to watch sports and sometimes I want to watch entertainment. They had a UK Helix at £4 which is really amazing to tell you the truth. I get all the UK channels sports, news entertainment. That fits well with me and great my mum who might be overwhelmed by too many channels. This package has NO VOD which makes it good. I went with a separate UK package for me and my parents.
I believe they got their £4 CA/US package which might be good for people form the US/CA
Both come with PPV and soccer.
They also got Single (UK/US/CA) , Double (+ International) and triple (+xxx) to fit other needs. I am happy with the £4 package. Honestly I like this the most about them the packages.
Grade: A
STREAMS: Most channels are of hq quality. I did get a buffer once and a while, when I ticketed them they fixed it quickly. BT and SKY sports have multi versions each Popular channels have backups Seems good. Grade: B+
SUPPORT: I several a ticket and they usually answered within a couple of hours. It’s not as fast as some of the others I seen but I understand their prices might not justify it. Can’t complain for £4. Grade: B
VALUE: I think they excel here. It is not as expensive and is one of the cheapest. They work well and I am happy with them. GRADE: A
OVERALL: I think they are relatively new and so far they seem very good. I am problaby going to cancel my other service and stick with the £4 UK Helix. Recommendation: BUY
My review would be pretty similar. They had to remove vod as my smart tv couldn’t cope with it. Channels were taking a minute to load. Now it all works fine, can’t complain