Epic Streams Initial Impressions

by FrostyMcFlurry

tl;dr

Honestly I don't see myself renewing with this service, unless things get a lot better within the next month. Vaders was better for me (although a lot of Canadian channels weren't working either at that time). Will be trying VooDoo next.

Canadian user - Using Perfect Player on Nvidia Shield

I haven't used this service for very long, this is just an initial impression of the "English" section, Can/USA sports channels, movies, and "Kids" section. I went through most, but not all channels and this is what I found.

Initial observations:

  • Poor separation of Canadian and USA channels. Not as big of a selection as I thought for Canadian channels. They are all grouped into the "English" section. Its not clear whether I am selecting the Canadian or the US version of a specific channel. There are a few with labels, but not many.
  • In perfect player, there is a lot of text overlap in the EPG. This wasn't the case using the official app, so maybe its a perfect player issue. I couldn't get the EPG to load using TVirl.
  • Volume discrepancies between channels. Some channels had really low volume compared to others.
  • Aspect ratios were all over the place. A good mix between full screen, black bars on top, and black bars on sides.

EDIT: looks like some of these channels are working again.

EDIT 2: while some channels are back up, it looks like other ones are down again, or have issues like no audio or no video.

English Section:

  • Oxygen HD - strecthed picture
  • Discovery US HD - not in HD
  • Dtour HD - not working
  • OLN HD - not working
  • Slice HD - poor quality
  • DejaView - not working
  • Cosmo TV - not working
  • H2 - no video, audio playing
  • Lifetime HD - not working
  • Hallmark HD - not working
  • iON HD - stretched picture, poor quality
  • BET HD - not working
  • BET West HD - not in HD
  • VH1 HD - not working
  • MTV HD - looping video
  • World HD - not in HD
  • Create HD - not in HD
  • Me TV HD - not in HD
  • FXX HD - not working

Movies:

  • Showtime Showcase HD - not working
  • HBO USA HD - not in HD
  • HBO Family - same stream as HBO USA HD
  • Hallmark - no audio

Sports:

  • NHL Network - wrong programming (showing a sitcom)

Kids:

  • Disney HD - not working
  • Cartoon Network Can - stretched picture

I focused mostly on the negative findings, but there were a few positives. There were a good number of FHD listed channels, and the the ones I checked were indeed FHD streams. The offical App seemed to work well, although I wasn't a fan of the way the EPG looked. There seemed to be a lot of UK channels and it seemed really well organized, and there seemed to be a lot of VOD content, but I didn't test any of that as I'm not interested in that content.

yeah_It_dat_guy

Same experience here on epic.

ariankombinatsi

for a service with high praises here on reddit , had a trial , very dissapointed, half of the channels dont work, even their own sport canadian channels you find them on every other provider wich of course they sell to them, so what is the point on subcribe to Epic?

PinchyThaLobster

I still never understand why people expect IPTV to be 100% flawless.....

runikepisteme

I have found that EpicStreams is probably the most difficult to deal with when it comes to customer support . While I normally am able to ignore poor customer service if the actual service was rock solid but I have had questions and most of the time they go un answered on reddit PM's so yeah . I will give the trial a shot but I am not that confident I will be keeping it due to the poor customer service and follow ups .

czoom01

Set tv $20 a month but I have been happy. Tons of English channels, sports, no lag and the big ufc, WWE and boxing ppv are showcased. Sure there could be better iptv but I am very happy with set, it's channels, everything working and how easy it is.

shervester

I signed up for epic two days ago - within 12 hours, I received my M3U URL and a username and password. After trying to configure the provided information in GSE Smart IPTV and launching the channels, I got an error stating my username or password was incorrect. I attempted to configure the remote playlist and the Xstream-Codes API - both gave me authentication errors. I've also tried configuring the simple PVR client in Kodi, but I get authentication failed messages there too. I opened a support case with Epic, stating my issue, but they simply sent me a link with the instructions I had already followed. I replied to that response only to find the case had been closed. I opened another case, but have not received a response. I've emailed their support address, but have not received a response. Customer service is non-existent. I have paid for 1 month of service with epic, but they have yet to provide me with any service. I would NOT recommend this provider at all.

BiscuitGannit

Had Epic for a few days now. Picture quality is very good and lots of FHD but lots of wheel spinning and channels simply stopping mid stream. Interested to see how tomorrow’s UFC performs. Fight pass has not worked since I signed up but BT Sports will be showing the PPV . If that doesn’t work I’ll be going somewhere else. Most US channels are very hit and miss and I’m surprised when one actually fires up and runs smoothly. UK channels better but a fair few audio sync issues along with the dreaded spinning wheel.

Shame really as after the initial trial I felt confident I might have a decent solution for the summer

rising1000

i wish epic streams would

  1. show on epg 1080 or 720
  2. notice using the epg not always accurate would say playing "on discovery bering gold" and it would be playing something else. so epg is off. when i go direct to the channel guide it is accurate.
  3. would like my favorites to only show up on the channel guide. i have the choice to set my pvr rogers box showing the channels i select on guide or list them all. this is helpfull cause their will be no way i want to want certain channels using the guide in sd. What is the sense of having hd tv and watch sd content
Blue-Thunder

I use a mag and I have no issues. Seems it's all you idiots who use Android that have all sorts of problems, as all I ever see in the facebook group is people who use Android having nothing but issues. The EPG is flawless on the MAG for channel separation. Get a mag, and your experience will change. Every fucking day it's nothing but perfect player or kodi problems, while us mag users just coast along with everything working FINE. You also did happen to post a review just after a major system wide maintenance as several of the servers had to be rebooted/redone due to issues just prior to the Superbowl.

But yeah, believe what you want. Epic is still the only service that sources the majority of their own programming. When there's weather issues they can't control it. Emulator software sucks, and it can't do as good a job as dedicated hardware.

BitIPTV

Thanks for your review! I highly suggest you copy paste this and post it on their support Facebook page and they will get it fixed right away. My experience with them has been really smooth sailing and they are very active and eager to help on their page.

ultraboxIPTV

Hey

Thanks for the feedback. Channels down honestly should not be considered a knock on IPTV providers. We can't have all channels 100% up at all times, that said Epicstream has control over fixing a lot of streams and that also quickly. Remember a lot of providers get streams from Epic as well, so if Epic stream is down with us, it will be down with others.

the list you provided will be reviewed and fixed quickly where possible. Some streams are shared from other providers, which we have no control over.

As always positive or negative feedback is appreciated, allows us to improve further.

Thank you

ultraboxIPTV

I have reviewed your full list and provided an update:

Report Numbers
Reported by /u/FrostyMcFlurry 26 Streams
Confirmed Issues 7 streams
Already Fixed 19 streams

I have reported the pending 7 already, most are because they are named as "HD", while they should be named SD. Full details and my comments are below

It is possible that you are experiencing this because we had server issues on the weekend. The systems are stable again though and we are able to quickly resolve issues

English Section:

Oxygen HD - strecthed picture - Not Stretched - Working
Discovery US HD - not in HD - Reported
Dtour HD - not working - Working
OLN HD - not working - Working
Slice HD - poor quality - It is 720p and perfect
DejaView - not working - Working
Cosmo TV - not working - Working
H2 - no video, audio playing - Working
Lifetime HD - not working - Working
Hallmark HD - not working - Working
iON HD - stretched picture, poor quality - Reported to source
BET HD - not working - Working
BET West HD - not in HD - Reported
VH1 HD - not working - Working
MTV HD - looping video - Working
World HD - not in HD - Reported
Create HD - not in HD - Reported
Me TV HD - not in HD - Reported, will be renamed
FXX HD - not working - Working

Movies Showtime Showcase HD - not working - Working
HBO USA HD - not in HD - YES It is, it is 1080p
HBO Family - same stream as HBO USA HD - Reported
Hallmark - no audio - Fixed

Sports:

NHL Network - wrong programming (showing a sitcom) - Working

Kids:

Disney HD - not working - Working
Cartoon Network Can - stretched picture - Working