Hi guys.
Just thought I’d warn everyone about ip2box.com. /u/ip2box
I joined them as part of their Black Friday deal for $8.50 a month. Yesterday my service randomly stopped working and I remembered they hadn’t emailed me a renewal invoice. I tried logging in online and it seemed as though my account had been deleted.
I email support and got this reply:
We changed our billing system to something that is easier for most customers. If you would like to continue please sign up again.
Not even an apology! Ridiculous! Who runs a business in this manner?
I reccommend everyone to stay away.
I like Vader’s but their catch up was realiable only 60% of the time. Currently testing flawless for a month and had good experiences with their catch up service so far.
Recommendations are welcome.
I have had ip2box for several months now and with the exception of the billing system switch the service and support has been outstanding. I received an email, which looked to go out to all subscribers, that they were changing billing systems and that I would need to resub. I would be able to keep by current username and password, just had to create the account in the new billing system. This worked just as they described. For anyone that had a sub with them they offered the service at 8.50/mo as a compensation for the hassle. I was already getting the $12 Reddit coupon special.
I am sorry that you(or anyone) had issues, but I have been very pleased the with service from ip2box and the quality of the streams.
Just my .02