Dumpster Fire at Flawless. No channels about without VPN. Heavy Buffering with VPN. Manual changes to accounts. Severe lack of support. Been like this for three weeks. It is not just me.. their FB is on fire.

by juiceman342

Flawless is one of the service heavily advertised. Many people like me who is in UK using their services. My test was great and the channels I want to watch was there and it worked good. Like clock work, for my first month no issues. I recommended it based on recommendations here to friends and family.

Now, it is really a dumpster fire. I thought it was just me but I am part of their Facebook feed. Well you can see for yourself. Apparent you have to post your email to get something done to the account. I posted mine and waiting for them to do whatever they wanted to do.. sadly no response. I tried multiple vpn service using trials but they all were problematically.. which leads me to believe it is Flawless's problem.

https://imgur.com/a/qv2Bc

Flawless was here to advertise their VPN free weekend and was slagging off about but not they do not need VPN but it is really a dumpster fire now.. not sure what is going on now.

My subscriptions been not working properly and have not gotten any help to fix it. I am missing my footie and not happy about this. Do they offer refunds or partial refunds? I am assuming now.

My advice? If you are not in the UK, then you are lucky.. since you are not EPL blocked... If you are in the UK, look for a provider that is not EPL blocked.

scordz

Constant excuses with Flawless. “Clear your cache”, “reset your router”, “check your internet speed”, “buy a VPN”.

I changed to a different IPTV service and couldn’t be happier.

DataMonkeh

I thought they had magical pixies that prevented all of this and they only turned them on at match time. Kind of disappointed now.

FlawlessHosting

Hi there,

I'm sorry you won't answered in a timely manner but we did have over 1200 posts to answer and that isn't even counting tickets all asking the same thing. If you want put a ticket in and ask for it to be marked for the attention of Mark and we can discuss your issues further in private.

However you are taking things out of context, which is fine as people usually do in the heat of the moment. Like any provider we have always gotten hit by the Prem but have always had a way to defeat it. In fact most providers who get blocked now have only just started using our original trick. The problem is the trick is limited in use and eventually they will end up in the same boat if the Prem up their game like they did with us. No provider can promise you they will never get hit by the Prem block for the big six ISP's and no provider can hide their servers as the server has to reveal itself to deliver the stream. Ones having no issues just haven't been targeted yet but with how successful the block has been they will only increase the size of their team and go after more.

In terms of manually assigning people, it may seem like a lot right now as there are so many who want to get on, but it is a one time thing so things will die down after that. Also only a fraction of our customers need it. The system should automatically do it but for some people it doesn't and the panel makers are looking at why, but this something we can control so for those people we have to do it manually. I say it is a fraction as today we were back to the old days of having 21000 people online and watching fine without us manually adjust their accounts.

This is a new fix and it isn't perfect but it did prevent the Prem from blocking any servers over the weekend so it is working, it is just a shame some customers need to be manually adjusted.

Peterrooter

Seems like dumpster fire is back

ultimate_sp

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Mr_Rottweiler

Seems just lately that if there is an English club playing (Whether it be EPL or European game) they go down. Tuesday - nightmare. Last night (with 2 non-English clubs playing) - fine. Tonight - same as Tuesday.

Just glad that my sub ends just as the season finishes, and I'll review my option when next season starts.

And they've just blocked me on Twitter for calling them out on it.

Hudson0804

Second time I’ve seen this from a different sub.

I’ve used flawless for sometime now.

The majority of the problems they’re experiencing are due to the big six isp in the uk blocking their content.

They have a work around that doesn’t require a vpn.

My service in the last 48 hours is the worst it has been. As I type this everything is back to normal.

World_iptv

Again why I use the guys Like Bad Wolf Iptv 🐺. Great support, great channel options better prices for the little guys like us. Even when I thought of possibly looking for another provider just for name sake. Reddit posters confirm why I shouldnt