So, yesterday I decided to give ACE IPTV another chance.. and it was a complete trainwreck.. live stream would buffer every five seconds (my internet is 75/7.5), so an hour and a half after I purchased it.. I opened a case to cancel and receive a refund.. so, next day.. I come on.. and what do you know. my service was cancelled.. with no refund?
So, I opened a ticket... asking for the status of my refund.. and got this reply from this mouth-breather.
We received no request for a refund. Unfortunately, as you are not a new customer, a refund cannot be given.
Please see our refund policy here:
https://ace-tv.co.uk/announcements.php?id=3
You are outside of the refund window.
Thank you, Lyle
These guys are a bunch of scumbags..
I would highly recommend avoiding them at all costs.
UPDATE: They got mad at me for 'swearing' after they pulled their bullshit, and blocked me from support. Would not recommend a service ran by ten year olds.
This use a VPN is getting so old and dated, no one actually enquires as to where you reside, its just an excuse for poor service.