Necro IPTV is NO GOOD

by Sunshineunhappy

I asked them for a trial but was told weekend trials were not available and that I had to pay. I could cancel if I wasnt happy....I was assured their service was premium so I purchased one year. This was from the CEO Michael. After 8 hours of buffering and broken channels I requested cancellation and refund. They refused and said it was my connection. I have an average speed of 92mbps and proved with software their server connection was not consistent. They still dismissed my claims. I stream from many different sources without problem.......except Necro IPTV. I sent many email asking for cancellation and most importantly....a refund. They never send a reply. I complained about the service....they answered that email and admitted they were trying to fix it. But no reply to the refund emails. Eventually I tricked them into answering live chat by doing it anonymously (you dont enter your name . You have to do this as once you have complained they just wont answer the live chat. It just says operator available in one minute.) They fought tooth and nail to not refund me. Said the service was fine. Not at my end it wasn't. I said I'd put in a paypal dispute. They told me they'd win as their service was acceptable. She tried so many avenues to avoid giving me my money back. Eventually i got very angry and ended chat with "I'm going to Paypal right now to lodge a dispute" . In the time I logged into my paypal I had an email from them and paypal saying my money had been refunded. It was ridiculously hard to get a refund from Necro IPTV , for a service that did not come close to delivering what they promise. I would NOT RECOMMEND them to ANYBODY. Product and service is not acceptable

Flyer_Girl

Thanks, for the heads up. This is why so many people say NEVER buy more than 1 month at a time but it is great you finally got your money back !

Tamar1nd

Never buy 1 year. 1 month test, than after it if good 3 to 6 months max.

el_paulio

weird.. I had a trial from them yesterday that started in the early morning. not sure why theyd said to you that trials were not available?!

I was using the OTT and IPTV apps on my samsung, also VLC player on PC to try out their channel list and streaming quality. The only thing I was disappointed with, was the occasional loss of audio - but I nailed that down to the smart IPTV player as it didnt do it on the other two apps i used.

My connection is 200MB/20MB fibre to the home

While I cant say anything about their support, because I didnt use it, their service was pretty good for the 24 hours I had it going

Edit: I managed to watch a good amount of UK prem league, and also some Bundesliga, as well as a movie - with this and the UK ISP/ban thing going on last weekend.... they done good

Skyscreamers

Why on earth would you ever pay for a year of anything grey market

filtered2

Not affiliated with them in anyway, but have a subscription. I have the occasional problem with channels not working, but a flick to another back up channel and it works.

Overall I'm happy with the service, very little downtime.

They even seem to have fixed the Premier league blockage in the UK.

Their help desk are usually pretty swift in replying to any queries as well.

waleed_97

I got scammed a few days ago for a 1 year package also, currently i have escalated the issue to paypal, now hopefully i will get a refund in a few days, even the guys at paypal stated that i will get a refund on the 11th day of the claim, i've learned not to buy 1 year package now

tunafan6

I got an email from them about 6 hours ago telling me there are problems with their network. I wonder why couldn't they just tell you the truth, maybe you had waited and understood the situation. Anyways, I'm happy you eventually got a refund.

pedalninja

i tried it, it was pretty good, some dead channels, tried to watch a baseball game on sportsnet pacific and there was a frozen image for the whole trial, i found the image quality had very low contrast and not as fine as i hoped, good, but not great. But it's also very inexpensive so at that price point, the image was very good. Overall it was ok, it's more geared towards the European market though, as it's very light on the US/CA channels and very heavy on the British channels. I'm looking for more US/CA channels.

JankyTime

Their UK channels are okay. US/CA not so much. EPG is the same way. VoD is a joke

pbang23

Got a 1 month sub from these and wasn't impressed,picture quality was not as good as other services I have used and channels were lagging quite a bit

channels were not grouped properly either eg UK: entertainment, UK: Sports US/CA: sports US/CA:Entertainment and so on.....

There is better services out there than Necro

bradhudson007

I just a got a test and it's working really well ... good quality ... no buffer ..

I think I will give this one a try ..

Nasty9999

Yeah, these clowns are shite. Don't waste your money. I paid for a month subscription and it didn't work. They're a pack of thieving cunts.

steeeeeeved

Worked well for 4 weeks for me. Occasional buffering during premiership games, but best I've found so far.

Scottieman

I have never ever received customer support as bad as this. It's very very bad, atrocious, non existent. They advertise 2 devices can run on the same subscription. Not so. We have tried and tried to get thus done. They don't answer, don't help and don't care. Never ever deal with Necroiptv